Last updated: February 17,2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless ofwhether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Soltage, LLC, 333 Washington Street, 4th Floor, Suite 401, Jersey City, NJ 07302.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- Country refers to: New Jersey, United States
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Website refers to Soltage, accessible from www.soltage.com
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information thatcan be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
- Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
- Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: Cookies: What Do They Do?.
We use both Session and Persistent Cookies for the purposes set out below:
- Necessary / Essential Cookies
- Type: Session Cookies
- Administered by: Us
- Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
- Cookies Policy / Notice Acceptance Cookies
- Type: Persistent Cookies
- Administered by: Us
- Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
- Functionality Cookies
- Type: Persistent Cookies
- Administered by: Us
- Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
- Tracking and Performance Cookies
- Type: Persistent Cookies
- Administered by: Third-Parties
- Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Legal Basis for Processing Your Information
We process Your Personal Data on the following legal bases:
- Consent: When You provide consent for Us to use Your information for a specific purpose, such as sending You marketing communications or using Cookies and tracking technologies.
- Contract Performance: When processing is necessary to fulfill Our contractual obligations to You, including providing access to Our Service, processing Your requests, and managing Your account.
- Legitimate Interests: When We have a legitimate business interest in processing Your information, such as improving our Service, preventing fraud, ensuring network and information security, and analyzing Website usage. We balance these interests against Your rights and freedoms.
- Legal Obligations: When We are required to process Your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
If You have questions about or need further information concerning the legal basis on which we collect and use your Personal Data, please contact Us using the contact information provided below.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
- To manage Your requests: To attend and manage Your requests to Us.
- For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
- For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
- With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
- For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
- With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
- With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
- With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
When determining retention periods, We consider factors including the nature and sensitivity of the information, potential risk from unauthorized use or disclosure, the purposes for which We process the information, whether We can achieve those purposes through other means, and applicable legal requirements.
Once the retention period expires, We will securely delete or anonymize your Personal Data in accordance with applicable law.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Your Privacy Rights
Depending on Your location and applicable law, You may have certain rights regarding Your Personal Data:
- Access and Portability: You have the right to request access to the Personal Data we hold about You and, in certain circumstances, to receive a copy of that information in a portable format.
- Correction: You have the right to request that We correct inaccurate or incomplete Personal Data We hold about you.
- Deletion: You have the right to request that We delete your Personal Data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, or upon withdrawal of consent where consent was the legal basis for processing.
- Objection and Restriction: You have the right to object to or request restriction of certain processing of Your Personal Data, including the right to object to processing based on legitimate interests or for direct marketing purposes.
- Withdraw Consent: Where we process Your Personal Data based on Your consent, You have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing conducted prior to withdrawal
- Non-Discrimination: We will not discriminate against You for exercising any of Your privacy rights, including by denying services, charging different prices, or providing a different level of service quality.
- How to Exercise Your Rights: To exercise any of these rights, please contact Us By visiting this page on our Website: https://soltage.com/contact. We will respond to Your request within the timeframe required by applicable law, typically within 30-45 days. We may need to verify your identity before processing your request.
State Privacy Rights
Residents of certain U.S.states have additional rights regarding their Personal Data under their state’s privacy laws. These rights may include the ability to:
- Confirm whether We process Your Personal Data and access it (including the categories and, in some states, specific pieces of Personal Data);
- Correct inaccuracies in Your Personal Data;
- Delete Personal Data We collected from You (and, in some states, Personal Data We obtained from other sources);
- Obtain a portable copy of certain Personal Data You provided to Us; and
- Opt out of:
- Targeted advertising (cross-context behavioral advertising);
- The "sale" or "sharing" of Personal Data (as defined by applicable law); and
- Certain forms of automated decision-making or profiling (where applicable) that produce legal or similarly significant effects.
These rights are notabsolute and may be subject to statutory exceptions. We will honor Your privacyrights as required by the laws of Your state of residence.
Exercising Your Rights
To exercise Your rights, please contact us by visiting this page on our Website: https://soltage.com/contact
Verification and Authorized Agents
We will verify Your request using information associated with Your Account or interactions with Us and may request additional information only as reasonably necessary to confirm Your identity or authority, as permitted by law. We will not require You to create an Account to submit a request.
If You submit a request through an authorized agent, We may require proof of authorization (for example, signed permission from You or a valid power of attorney). For requests to access, delete, or correct, We may also require You to verify Your identity directly with Us. For requests to opt out of "sale," "sharing," or "targeted advertising," We will accept authorized agent requests upon sufficient proof of authority.
Response Timelines
We will respond to You rrequest within the timeframe required by applicable law (generally within 45 days, with a single 45-day extension where reasonably necessary and permitted).In some states, consumers may be limited to a certain number of requests within a 12-month period.
Non-Discrimination
We will not discriminate against You for exercising Your privacy rights, including by denying services,charging different prices, or providing a different level of service quality.
Opt-Out Preference Signals
Where required by law, We recognize and honor valid opt-out preference signals (such as Global Privacy Control or "GPC") for "sale," "sharing," and targeted advertising. When We detect a valid signal, We will treat it as a request to opt out for the browser or Device and, if reasonably possible and You are authenticated, for Your Account more broadly.
Some web browsers may also transmit “Do Not Track” (DNT) signals to websites. Because there is no universally accepted standard for how to interpret or respond to DNT signals, our Website does not currently respond to browser DNT signals. However, as noted above, We do honor GPC signals with respect to opting out of the “sale” or “sharing” of Your Personal Data and targeted advertising, to the extent required by applicable law.
Appeals
We may deny a request where an exception applies (e.g., security, fraud prevention, legal compliance) and will explain Our reasons where required. If We deny Your request, You may submit an appeal by contacting us by visiting this page on our Website https://soltage.com/contact, within the timeframe required by applicable law and referencing Your original request. We will respond to Your appeal within the timeframe required by applicable law.
Additional California Privacy Rights
If You are a California resident, You have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Know the categories of Personal Data We have collected, the categories of sources, the business or commercial purposes for collection or sharing, the categories of third parties to whom We disclose Personal Data, and the specific pieces of Personal Data We maintain about You;
- Opt out of the "sale" or "sharing" of Personal Data for cross-context behavioral advertising;
- Limit the use and disclosure of Sensitive Personal Data to what is necessary to provide requested services (if applicable); and
- Have Us honor GPC signals as a valid opt-out request.
Do Not Sell or Share MyPersonal Data: To exercise Your right to opt out, please contact us by visiting this page on our Website: https://soltage.com/contact
Sensitive Personal Data: We do not collect or process “Sensitive Personal Data” as defined by California law. If this changes, We will provide required notice and honor applicable rights.
California Shine the LightLaw: California Civil Code § 1798.83 permits California residents to request, once per year and free of charge, information about the categories of Personal Data (if any) We disclosed to third parties for their direct marketing purposes in the prior calendar year and the names and addresses of those third parties. To make such a request, please contact us by visiting this page on our Website: https://soltage.com/contact.
Detailed Information on the Processing ofYour Personal Data
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
Analytics
We may use third-party Service providers to monitor and analyze the use of our Service.
- Google Analytics
- Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
- You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
- For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
Website
You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:
The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If you change browsers or delete the cookies saved by your browser, You will need to opt out again.
Mobile Devices
Your mobile device may give You the ability to opt out of the use of information about the apps You use in order to serve You ads that are targeted to Your interests:
- “Opt out of Interest-Based Ads” or “Opt out of Ads Personalization” on Android devices
- “Limit Ad Tracking” on iOS devices
You can also stop the collection of location information from Your mobile device by changing the preferences on Your mobile device.
Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
